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Legal Notice

In compliance with Spanish Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE)

1. Owner Identification

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the following information about the website owner is provided:

Company name: Nexus Business Intelligence S.L.

CIF: B23986540

Registered address: Calle Contraalmirante Pou Magraner 2 -2, 07181 Calvià, Illes Balears, España

Email: hola[at]nexusbisolutions[dot]com

Phone: +34 684 777 162

Trade name: LoyaltyAI

Registry: Registro Mercantil de Palma de Mallorca

2. Purpose and Scope

This website and application (hereinafter, 'LoyaltyAI' or 'the Platform') provides customer loyalty services in SaaS (Software as a Service) mode for hospitality, retail and service businesses. Access to and use of the Platform confers 'user' status and implies full acceptance of all conditions included in this Legal Notice, as well as the Privacy Policy, the Cookie Policy and the Terms of Service.

3. Intellectual and Industrial Property

All content on the Platform, including but not limited to: texts, photographs, graphics, images, icons, technology, software, source code, graphic design and other elements, as well as trademarks, trade names and distinctive signs, are the property of Nexus Business Intelligence S.L. or their legitimate owners, and are protected by Spanish, EU and international intellectual and industrial property laws.

Reproduction, distribution, public communication and transformation of these contents without the express authorization of the owner is strictly prohibited.

4. Conditions of Use

The user agrees to:

  • Make adequate and lawful use of the Platform in accordance with current legislation.
  • Not carry out illegal activities or activities contrary to good faith and public order.
  • Not introduce computer viruses, worms, trojans or any other malicious software.
  • Not attempt to access restricted areas of the Platform without authorization.
  • Not use the Platform for mass sending of unsolicited communications (spam).

5. Limitation of Liability

Nexus Business Intelligence S.L. shall not be liable for any damages arising from:

  • The lack of availability, maintenance and effective operation of the Platform or its services and content.
  • The lack of usefulness, suitability or validity of the Platform to satisfy user needs or expectations.
  • The inappropriate or illegal use that users make of the Platform.
  • The presence of viruses or malicious programs in third-party content.

6. Third-Party Links

The Platform may contain links to third-party websites. Nexus Business Intelligence S.L. assumes no responsibility for the content, privacy policies or practices of third-party websites. Access to these sites is at the user's sole risk.

7. Applicable Law and Jurisdiction

This Legal Notice is governed by current Spanish legislation. For the resolution of any disputes, the parties submit to the Courts of Palma de Mallorca (Balearic Islands), expressly waiving any other jurisdiction that may apply.

However, if the user qualifies as a consumer under applicable regulations, the jurisdiction of the consumer's domicile shall apply, in accordance with Article 90.2 of Royal Legislative Decree 1/2007.

8. Online Dispute Resolution

In accordance with Regulation (EU) 524/2013, we inform you that the European Commission provides an online dispute resolution platform, available at:

https://ec.europa.eu/consumers/odr